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Service

1. Pre-shipment Inspection

a.) Supplier should trial run whole line at supplier's factory before shipment;

b.) Supplier has to run the machine at least 1hour for each machine;

c.) All raw materials for that trial run to be arranged by supplier at their cost.

2.Installation & Training

a.) The seller will send one engineer to install the machinery.

b.) Buyer is responsible for finding a translator locally for easy understanding.

c.) The customer will be asked to provide room, board, round-trip transportation, and a nominal daily $60.00 subsidy per person for their working days.

d.) Period of installation: The buyer should arrange at least 4 workers including one electric technician to help our engineer for installation. The raw material, workshop electric source should be well prepared before installation. On base of the above request, the installation period is 7-14 days including training the operator. A possible delay of the installation period will be additionally invoiced.

3.Service&Guarantee

a.) Free consultation service before, during, and after sales;

b.) Free project planning and design services;

c.) Free debugging of equipment until everything is functional;

d.) Free management of equipments' long distance shipping from seller's factory to named place by buyer;

e.) Free training of equipment maintenance and operating personally;

d.) Free new production techniques and formulas;

e.) Provide 1 year complete warrantee and life-time maintenance service; The seller is responsible for the nature damage of the machinery in one year except for man-made damage. All spare parts and wearing parts are attached with the machinery for free; and these parts should be enough for one year use.



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